FAQs

Patient FAQs Volunteer FAQs Donor FAQs

Patient FAQs:

 

Q: When are you open?

A: We are open Monday, Wednesday, Friday from 3-5 PM, closed holidays.

 

Q: Where are you located?

A: We are located in the basement of the Ogden Rescue Mission – 2775 Wall Ave. Ogden, UT 84415

 

Q: How can I contact you?

A: Call 801-528-2396. Leave a voice message and we will return your call. Email info@seagerclinic.org and we will get back to you.

 

Q: Do you require proof of income?

A:  Our patients financial circumstances are not screened. We serve both uninsured and underinsured patients. This allows us to help anyone who walks through our door.

 

Q: Do you charge anything?

A: We don’t charge our patients a single penny. All services and medications are completely free to the patient.

 

Q: Do I need to make an appointment to be seen by a provider?

A: For our General, Dental, and Diabetes Clinics appointments are first come, first served. You can sign up for an appointment starting at 2 PM and we will begin seeing patients at 3 PM. The sign up sheet is located just inside the entrance to the Ogden Rescue Mission building.

For our Eye, Podiatry, and Mental Health Clinics, we do ask that you make an appointment at our front desk and we will send you a phone or text reminder. We do accept walk-ins if there is time to see additional patients, so please stop by.

 

Q: Where do I see a list of upcoming clinics?

A: Visit our homepage for a calendar of upcoming clinics.

 

Q: Can you help me get my prescription and over-the-counter medications for free?

A: Yes, we help all of our patients get their prescription and over-the-counter medications at no cost to the patient. No controlled substances are dispensed by or prescribed at the Seager Memorial Clinic. 

 

Q: Do you do Covid-19 testing?

A: Yes, we offer Covid-19 rapid antigen and saliva PCR testing.

 

Q: How can I get my medication refilled?

A: All patients need to be seen by a provider for medication refills. Medications can be picked up Wednesdays from 3:30-5 PM and Fridays 3-5 PM. Our Medication Room is closed on Mondays.

 

Q: Do you speak Spanish?

A: We usually have a Spanish-speaking volunteer available to translate. We are working on recruiting more medical interpreter volunteers. If you have a translation need, please let us know and we will arrange someone to help translate.

 

Q: What services do you offer your patients?

A: We offer the following services, all at no cost to the patient:

  • Physician/provider visits – Acute and chronic medical care
  • Dental Clinics – Fillings, extractions, and partial dentures
  • Eye Clinics – Custom prescription eyeglasses, diabetic retinopathy screenings
  • Mental Health Clinics – Psychiatric medication, depression and anxiety management
  • Diabetes Management – Free diabetic medication and supplies, routine blood work, retinopathy screenings, foot examinations and care, patient educational handouts
  • Podiatry Clinic – Foot examinations and care
  • Immunizations including Pneumonia, Hepatitis B, and flu shots
  • Lab work including Covid-19 rapid antigen and saliva PCR testing
  • Diagnostic testing including x-rays, MRIs, colonoscopies, etc. (through community partners)
  • Cancer screenings
  • Community referrals – Midtown Community Health Center, Weber-Morgan Health Department, Utah Cancer Control Program, Weber Human Services, United Way’s 2-1-1, etc.

Volunteer FAQs:

 

Q: What kind of volunteers do you need?

A: We need all sorts of volunteers! If you’re a medical provider (MD, NP, PA), dentist, nurse, medical assistant, dental assistant, phlebotomist, pharmacist, pharm tech, educator, or willing to organize charts and supplies, we would love to hear from you!

 

Q: Does the clinic provide any liability for volunteers?

A: Yes, weare protected from liability under the “Healthcare Providers Immunity from Liability Act” UT Title 58-13-3.  Patients sign a waiver when they sign in.

 

Q: I’m retired. Do I need an active license to volunteer?

A: Providers must have an active license. Retired providers can get a “volunteer” licence through DOPL but they need to designate a “supervisor” which we can help arrange. We do have several retired nurses and pharmacists who volunteer for us.

 

Q: I’m a student. Can I volunteer?

A: Yes, we love students! Students often help us run our front desk or serve as a Medical Assistant (taking vitals, rooming patients, sterilizing surfaces), depending on their qualifications.

 

Q: I let my DEA licence go. Can I still volunteer?

A: We don’t require an active DEA license because we don’t prescribe any controlled substances.

 

Q: How often can I volunteer?

A: Most of our volunteers come in 1-2 times per month. We like to keep a consistent volunteer schedule. For example, you may commit to volunteering the 1st Monday of every month.

 

Q: How do I get started?

A: Email our Executive Director, Jerika Mays, at jerika@seagerclinic.org to set up a phone call to discuss your hopes for volunteering and where we can best utilize your skill-set and interests.

 

Q: What do you require of volunteers?

A: We ask that our volunteers complete our New Volunteer Packet, sign our confidentiality agreement, provide a copy of their immunization record, provide a copy of their current or most recent professional (medical / dental / nursing / pharmacy) license number or certificate and expiration date, and email a photo of yourself for our volunteer board.

 

Q: Do you offer any type of volunteer opportunities that can be done from home?

A: Yes, we have ongoing volunteer opportunities that can be done from home. We’ve got lots of projects in mind including volunteer appreciation, social media, marketing initiatives, and much more!

 

Q: What is your PPE protocol?

A: Our PPE protocol for volunteers follows the CDC Guidelines. CLICK HERE to read our PPE guidelines.


Donor FAQs:

 

Q: How can I donate?

A: It’s easy! Mail a check to PO Box 150143, Ogden, UT 84415. Or CLICK HERE to donate online.

 

Q: Why should I donate?

A: For every $17.00 donation, one patient can be seen and treated at the Seager Clinic. The value of this visit is well over $200 – because it includes an evaluation by a provider/dentist, treatment, and medication. Therefore, every dollar donated brings almost a 15x return on investment!

 

Q: Where does my money go?

A: Donations are used to purchase medications for patients, medical and dental supplies, immunizations, medical equipment, and office supplies.

 

Q: Someone I care for recently passed away. Do you accept donated medications?

A: Yes, we accept donated medications. We don’t accept expired medications. Whatever we can’t use, we will dispose of properly.

 

Q: Do you accept in-kind donations?

A: Yes, we accept donated medications and medical supplies. We also gladly accept socks, gloves, twin-sized blankets, and hygiene kits for our patient population who may be experiencing homelessness.

 

Q: I can’t donate right now. How else can I support the Seager Memorial Clinic?

A: Smith’s grocery will donate 0.5% of your Smith’s purchases to us if you link your Smith’s Rewards cards to Seager online. Go to www.smithsfoodanddrug.com/inspire and log in as a Customer to your Smith’s Rewards account. Search for our organization number, YX153, to link your card to the Seager Memorial Clinic.

Amazon Smile will also donate 0.5% of your eligible purchase price to us! Go to smile.amazon.com, sign in with your Amazon account, and select Seager Memorial Clinic as your charity of choice.

 

Q: Is my donation tax deductible?

A: We are a 501c3 non-profit organization. All donations are tax deductible.

 

Q: What’s your EIN number?

A: Our EIN number is: 46-0711300

 

Q: Can get a tax receipt for my donation?

A: Yes, we provide a tax receipt at the end of the year for every financial donation. We can also provide a tax receipt for goods or services donated upon request. Email our Executive Director, Jerika Mays, at jerika@seagerclinic.org if you have any questions.

 

Q: Can I set up a recurring monthly donation?

A: Right now you can set up a recurring monthly donation via PayPal. We are hoping to make that an option for debit/credit cards in the future.

 

Q: I want to learn more about the Seager Memorial Clinic. Can I go on a tour?

A: Yes, if you are interested in learning more about our work, we would love to take you on a tour! It’s the best way to see what we’re all about. Email our Executive Director, Jerika Mays, at jerika@seagerclinic.org to schedule a time to come visit.