Patient FAQs:
Q: When are you open?
A: We are open Monday, Wednesday, Friday from 3-5 PM, closed holidays.
Q: Where are you located?
A: We are located in the basement of the Ogden Rescue Mission – 2775 Wall Ave. Ogden, UT 84415
Q: How can I contact you?
Call 801-528-2396. Leave a voice message and we will return your call. Email info@seagerclinic.org and we will get back to you.
Q: Do you require proof of income?
A: Our patients financial circumstances are not screened. We serve both uninsured and underinsured patients. This allows us to help anyone who walks through our door.
Q: Do you charge anything?
A: We don’t charge our patients a single penny. All services and medications are completely free to the patient.
Q: Do I need to make an appointment to be seen by a provider?
A: No, all of our clinics are first come, first served. For our General, Dental, Mental Health and Diabetes Clinics the doors open at 2:30 PM to sign in for all clinics of the day
For our Adult Eye Clinic you’ll need to arrive at 11:00 AM at our 555 E. 24th Street location.
Q:Where do I see a list of upcoming clinics?
A: Visit our homepage for a calendar of upcoming clinics.
Q: Can you help me get my prescription and over-the-counter medications for free?
A: Yes, we help all of our patients get their prescription and over-the-counter medications at no cost to the patient. No controlled substances are dispensed by or prescribed at the Seager Memorial Clinic.
Q: Do you do Covid-19 testing?
A: Yes, we offer Covid-19 rapid antigen testing.
Q: How can I get my medication refilled?
A: All patients need to be seen by a provider for medication refills. Medications can be picked up Monday, Wednesday, and Friday from 3-5 PM.
Q: Do you speak Spanish?
A: We have Spanish-speaking translators available to translate in-person or over the phone. If you have a translation need, please let us know and we will arrange someone to help translate.
Q: What services do you offer your patients?
A:
We offer the following services, all at no cost to the patient:
- Physician/provider visits – Acute and chronic medical care
- Dental Clinics – Fillings, extractions, and partial dentures
- Eye Clinics – Custom prescription eyeglasses, diabetic retinopathy screenings
- Mental Health Medication Clinics – Psychiatric medication, depression and anxiety management
- Diabetes Management – Free diabetic medication and supplies, routine blood work, retinopathy screenings, foot examinations and care, patient educational handouts
- Podiatry Clinic – Foot examinations and care
- Immunizations including Pneumonia, Hepatitis B, and flu shots
- Lab work including Covid-19 rapid antigen and saliva PCR testing
- Diagnostic testing including x-rays, MRIs, colonoscopies, etc. (through community partners)
- Cancer screenings
- Community referrals – Midtown Community Health Center, Weber-Morgan Health Department, Utah Cancer Control Program, Weber Human Services, United Way’s 2-1-1, etc.
Volunteer FAQs
Q: What kind of volunteers do you need?
A: We need all sorts of volunteers! If you’re a medical provider (MD, NP, PA), dentist, nurse, medical assistant, dental assistant, phlebotomist, pharmacist, pharm tech, educator, or willing to organize charts and supplies, we would love to hear from you!
Q: Does the clinic provide any liability for volunteers?
A: Yes, weare protected from liability under the “Healthcare Providers Immunity from Liability Act” UT Title 58-13-3. Patients sign a waiver when they sign in.
Q: How do I get started?
A: Email our Volunteer Coordinator, April Ballou, at april@seagerclinic.org to set up a phone call to discuss your hopes for volunteering and where we can best utilize your skill-set and interests.
Q: How often can I volunteer?
A: Most of our volunteers come in 1-2 times per month. We like to keep a consistent volunteer schedule. For example, you may commit to volunteering the 1st Monday of every month.
Q: I let my DEA licence go. Can I still volunteer?
A: We don’t require an active DEA license because we don’t prescribe any controlled substances.
Q: I’m a student. Can I volunteer?
A: Yes, we love students! Students often help us run our front desk or serve as a Medical Assistant (taking vitals, rooming patients, sterilizing surfaces), depending on their qualifications.
Q: I’m retired. Do I need an active license to volunteer?
A: Providers must have an active license. Retired providers can get a “volunteer” licence through DOPL but they need to designate a “supervisor” which we can help arrange. We do have several retired nurses and pharmacists who volunteer for us.
Q: What do you require of volunteers?
A: We ask that our volunteers complete our New Volunteer Packet, sign our confidentiality agreement, provide a copy of their immunization record, provide a copy of their current or most recent professional (medical / dental / nursing / pharmacy) license number or certificate and expiration date, and email a photo of yourself for our volunteer board.
Q: Do you offer any type of volunteer opportunities that can be done from home?
A: Yes, we have ongoing volunteer opportunities that can be done from home. We’ve got lots of projects in mind including volunteer appreciation, social media, marketing initiatives, and much more!
Q: What is your PPE protocol?
A: Our PPE protocol for volunteers follows the CDC Guidelines. CLICK HERE to read our PPE guidelines.
Donor FAQs:
Q: How can I donate?
A: It’s easy! Mail a check to PO Box 150143, Ogden, UT 84415. Or CLICK HERE to donate online. Or donate via Venmo @seagerclinic. Or CLICK HERE to purchase an item for the clinic from our Amazon Wishlist.
Q: Why should I donate?
A: For every $69.00 donation, one patient can be seen and treated at the Seager Clinic. The value of this visit is well over $200 – because it includes an evaluation by a provider/dentist, treatment, and medication. Therefore, every dollar donated brings almost a 15x return on investment!
Q: Where does my money go?
A: Donations are used to purchase medications for patients, medical and dental supplies, immunizations, medical equipment, and office supplies.
Q: Someone I care for recently passed away. Do you accept donated medications?
A: We only accept donations of medications that are unexpired AND blister-packed or factory-sealed. If you have other medications that don’t fit these requirements please visit https://www.deadiversion.usdoj.gov/drug_disposal/index.html
Q: Do you accept in-kind donations?
A: Yes, we accept donated medications and medical supplies during clinic hours M/W/F from 3-5 PM. We also gladly accept socks, gloves, twin-sized blankets, and hygiene kits for our patient population who may be experiencing homelessness.
Q: I can’t donate right now. How else can I support the Seager Memorial Clinic?
A: Smith’s grocery will donate 0.5% of your Smith’s purchases to us if you link your Smith’s Rewards cards to Seager online. Go to www.smithsfoodanddrug.com/inspire and log in as a Customer to your Smith’s Rewards account. Search for our organization number, YX153, to link your card to the Seager Memorial Clinic.
Amazon Smile will also donate 0.5% of your eligible purchase price to us! Go to smile.amazon.com, sign in with your Amazon account, and select Seager Memorial Clinic as your charity of choice.
Q: Is my donation tax deductible?
A: We are a 501c3 non-profit organization. All donations are tax deductible.
Q: What’s your EIN number?
A: Our EIN number is: 46-0711300
Q: Can get a tax receipt for my donation?
A: Yes, we provide a tax receipt at the end of the year for every financial donation. We can also provide a tax receipt for goods or services donated upon request. Email our Executive Director, Jerika Mays, at jerika@seagerclinic.org if you have any questions.
Q: I want to learn more about the Seager Memorial Clinic. Can I go on a tour?
A: Yes, if you are interested in learning more about our work, we would love to take you on a tour! It’s the best way to see what we’re all about. Email our Executive Director, Jerika Mays, at jerika@seagerclinic.org to schedule a time to come visit.
Q: Can I set up a recurring monthly donation?
A: Right now you can set up a recurring monthly donation via PayPal. We are hoping to make that an option for debit/credit cards in the future.